Leadership and Management
TicTots is a partnership, the nominated individual and Ofsted responsible person is Deborah Thompson.
Deborah Thompson and Janine Robinson act in managerial roles across all settings.
The role of the manager is to ensure the effective implementation of TicTots policies and procedures in line with government guidance and statutory frameworks. Janine Robinson manages the Preston nurseries.
Childcare Supervisors are appointed on each site to manage childcare operations and ensure smooth running and delivery of high quality childcare and education. Each Childcare Supervisor is qualified at Level 5 and has significant experience. They oversee day to day work with children and families including risk assessment, planning and record keeping.
Customer Service Manager
Our Customer Service Manager, Sue Kibble is responsible for ensuring a high level of service and responds to the needs of our customers. She leads our Customer Service Hub which is central to all sites and can be contacted on 01772 208 728.
TicTots staff all hold relevant childcare qualifications including a paediatric nurse, exceptions to this are Training Practitioner who are supported by the staff and leadership team in their development.
TicTots values both professional and personal development, staff are encouraged to continue their professional development in order to ensure a high quality learning environment for the children.
The TicTots team are supported by a variety of staff these include housekeeper, cook, cleaning, gardener, outreach support, dancing and swimming teacher and physical coaching.